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SHIPPING & RETURNS

Shipping Policy

At ChicHope, we believe in providing the best shipping experience to our customers. Our shipping methods are efficient and our packaging is done with utmost care to ensure that your products reach you in perfect condition. We aim to keep our shipping costs transparent and affordable, so you can shop with peace of mind.
 
We understand the importance of transparency, which is why we strive to communicate our shipping policy in plain, straightforward language. This helps in building trust and ensures that our customers stay loyal to ChicHope. We are committed to making your shopping experience delightful from start to finish.

Return & Exchange Policy

RETURNS & REFUNDS FOR RETURNS: At ChicHope, we pride ourselves on crafting all-natural skincare solutions with your safety and well-being in mind, or select from the best Natural product in market .Because of this commitment, and in consideration of hygiene standards, we do not accept returns or Exchanges.

 

Understanding the challenges of purchasing skincare online, we’ve made it easier for you to explore our offerings. Our natural organic derived Hair, face and body  products  as well as our beauty cosmetic products.

Your satisfaction is paramount to us. While we’re confident you’ll adore our products, if for any reason you’re not completely satisfied, please don’t hesitate to reach out. We’re dedicated to ensuring you have a positive experience and will do everything we can to address any concerns.

It’s important to note that while we strive to create products suitable for all or import from a confirmed seller , ChicHope cannot be held responsible for individual reactions to specific ingredients. Each product on our website includes a detailed description and a full list of ingredients. If you have known sensitivities to any ingredient listed, we advise against using the product.

At ChicHope, we’re here to empower you to make informed skincare choices and to provide you with products that prioritize your skin’s health and happiness and for that it should be a kind of communication between you and us  as I made easier for our customers to message us directly from our website .

ORDER CHANGES & CANCELLATIONS

Once an order is placed, we cannot accept cancellation or changes.  Orders work through our processing system quickly.  As a result, once your order is submitted, we cannot accept cancellations or changes.

EXCHANGES:
If you purchase a product that doesn’t agree with your skin, but you want to continue using our line of skincare, we are more than happy to assist you in finding product(s) that are better suited for your skin type. Again, due to the nature of our business and personal hygiene, we cannot refund your original purchase or exchange those products. Please do not hesitate to contact us and ask for our recommendations and we can discuss alternatives. We are here to help you find the perfect product(s).

If you should need further information regarding a return or exchange of any ChicHope product(s), please email or call. 

Customer Service Department Information:
Hours: M-F 9:00 AM – 5:00 PM (Mountain standard time)
 
We believe in creating a seamless shopping experience, which is why we are dedicated to providing clear and concise information about our return & exchange policy. Your satisfaction is our priority, and we want to ensure that you can shop with confidence  at ChicHope .

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